Accounts & Support
Reordering
If you need a top-up order, here’s how it works.
1. Reordering Planners (Top-Up Orders)
If you’d like extra copies of your current planner, we can easily reorder more for you.
- Reorders are printed exactly as the planner was previously approved and delivered
- It isn’t possible to make amendments for top-up orders
- You’ll receive the same edition, with the same content, cover and layout
2. How to Request a Reorder
You can request a reorder using either method below:
- By Email (recommended): [email protected]
- Over the Phone: 01480 410432
Please include:
- Your school name and contact details
- What you need more of (e.g. Year 7 planners if you ordered multiple products)
- Exact quantity required
3. What Happens Next
Once we receive your request, here’s what happens next:
- We’ll confirm the details and print your planners exactly as before
- Please note: you will receive a new invoice for this reorder